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23 June 2025 my wife and I received full eye tests and new glasses. My wife's designer glasses fell to peaces on holiday a few weeks later. We subsequently replaced them for an equally expensive titanium framed pair, which the optical assistant adjusted to ensure there was no repeat of our earlier problem. For some reason this involved bending the frames to some ridiculous angle which meant they could no longer fit in the glasses case. My wife had been wearing reading glasses for some ten years prior to this. However while the above might be considered an irritation to be laid at the door of the manufacturer, rather than the optician, what I have just been told just 15 months later is I have significant operable cataracts in both eyes, which I am told would have been present at my last eye test. I find that completly inexcusable.

After much thought and discussion with family I contacted Vanisha at CGOptical. She discussed the treatment for my severe dry eyes and we made an appointment. Heat, vibration and laser. My eyes were very puffy, red and irritated. I began the treatment in July 2026 and today 9th September 2026 I have had my final treatment. My eyes feel really good. Not puffy and no irritation. Having had dry eyes for many years I am really happy that I went ahead and had the course of treatment. I also am sure that I am able to see better, which is an added bonus. Vanisha was really good at explaining everything to me as we proceeded.

Excellent service from Claire and Jo, good advice and support and great selection of frames to choose from. Aki the optician is lovely, very professional and thorough. All round good experience. Janet

Had my eye test done (very thorough) and then bought some glasses. Great selection, and great help as I was struggling to work out which ones 'spoke to me' :) Went with the more expensive transition lenses as I had a bad experience with my last ones which I bought elsewhere. Just picked them up today, and am really happy with them. Can finally see again :)

My dry, red rimmed and gritty eyes have plagued me for years! Now, after my 3 treatments with Vanisha and regular use of the eye wipes, daily drops and the Peep Club Eye Wand, I can now wear my contact lenses again on a regular basis. Hurrah! I really thought that my dry eye was something that was ‘normal’ for me and I just had to put up with it. Not the case so make that appointment.

Amazing service and standard of glasses from Claire and her fantastic team at CG Optical. I was made to feel very welcome from the first time I walked in, very relaxed and no pressure. Same can be said for the sight test which was carried out by Vanisha, each part was fully explained. The outcome was no change in my prescription but because the lenses are far better quality my vision has improved significantly. Yes they may be more expensive than a high street optician but surely being able to see properly is far more important. It’s also great to have a wider selection of designer frames and the team help to select the most suitable size, shape and colour for your face. I would like to give a special mention to Emily as she helped with the purchase of my Chanel glasses and following a recommendation by Claire, I have now ordered some Tom Ford sunglasses. Thank you Claire to you and your team. Helen

If only I could give these guys 100 stars I would! They consistently blow the lights out in every respect, the advice, the service and the quality is second to none, never trusted an optical business before CG and i’m now 3 years in and quite a few pairs of glasses as I love the choice of frames and the overall buying experience makes it a pleasure to go in and treat myself

I had a fantastic experience at this opticians. The whole team were incredibly friendly, welcoming, and made me feel comfortable from the moment I walked in. Claire was so helpful in finding the perfect frames, taking the time to offer advice and make sure I was happy with my choice. The customer service was excellent throughout, and I would highly recommend them to anyone looking for professional, caring, and knowledgeable service. Thank you for such a great experience I absolutely love my new glasses!

Really lovely Opticians & staff. Very friendly & professional service. Such a relaxing & comfortable space & the attention to detail is second to none. Thank you so much! Highly recommend.

I highly recommend CG Optical. All the staff are very friendly and helpful, the atmosphere is calm and professional, and my needs and choices were put first. Great eye care and selection. I’m very happy with the results.